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Have outbound sales representatives that practice a face-to-face selling model
Silver partner provides initial customer contact and Applied Identity provides follow up Level 1 support and maintenance.
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Have outbound sales representatives that practice a face-to-face selling model
Provide end users with pre-sales support with networking design, configuration, and troubleshooting.
Offer standard installation and configuration services, directly or through a third party
Act as first line customer support for all hardware and software warranty issues
Gold partner provides Level 1 support and maintenance and Applied Identity provides Level 2 support.
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Have outbound sales representatives that practice a face-to-face selling model
Provide end users with pre-sales support with networking design, configuration, and troubleshooting.
Offer standard installation and configuration services, directly or through a third party
Act as first line customer support for all hardware and software warranty issues
Resell Applied Identity branded services and invoice the end-user
Handle all aspects of the support contract renewal with the end-user
Platinum Reseller Partner benefits include all of the benefits of the Gold Reseller Program plus:
Platinum Partner provides Level 1 support and maintenance and Applied Identity provides Level 2 support.